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'Value' is a relative term, I guess

I turned the corner in one of my town's bigger department stores today, and to my right I saw—

Nothing.

I'm used to seeing two or three women at a long counter taking payments from customers, negotiating returns and exchanges, gift-wrapping parcels, etc. They've worked there long enough that we always exchange hellos when I walk by.

But today? Nothing. Nothing but a sign on the front of the counter:

"To our valued customer," it began. "We have closed our customer service center."

Bit of a mixed message there, don't you think?

Comments

( 1 comment — Leave a comment )
penshark
May. 26th, 2010 02:14 am (UTC)
More like honesty, given the state of customer "service" in most places today. At least they're admitting to it...
( 1 comment — Leave a comment )

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